BEGIN:VCALENDAR VERSION:2.0 PRODID:-//CiviCRM//NONSGML CiviEvent iCal//EN X-WR-TIMEZONE:Europe/London METHOD:PUBLISH BEGIN:VEVENT UID:CiviCRM_EventID_2640_c00307c885c6990369db2f1282974db1@insurance.biba.org.uk SUMMARY:BIBA Schemes & Facilities webinar - Under-declarat ion of medical conditions in travel insurance pres ented by All Clear DESCRIPTION:\n \n \n \n \n \n \n \n \n \n \n \n \n \n BIBA Schemes &\; Facilities webinar - Under-declaration of medical conditions in trav el insurance\n \n Up to 30% of travellers under declare medical conditions \;on travel insura nce\, failing to understand the risks. The \;F inancial Ombudsman \;Service \;and the For eign\, Commonwealth &\; Development Office  \;report a rise in rejected claims and uninsured c ases abroad. The industry can do more.\n \n Lea rning objectives:\n \n By the end of this webin ar\, delegates should be able to:\n \n  \;\ n \n \n \n  \; \;Identify why c ustomers under-declare and will be able to identif y primary reasons why customers fail to accurately declare medical conditions\, including lack of aw areness of declaration rules and failure to apprec iate the financial and legal risks of non-disclosu re.\n \n \n  \;\n \n Describe the impact on the consumer \;by articulating t he real-world consequences of non-disclosure for c ustomers\, including the risk of full or partial c laim rejection\, personal financial liability for overseas medical costs\, the additional emotional burden placed on customers and their families duri ng an already stressful emergency situation abroad \, particularly if older or vulnerable.\n \n \n  \;\n \n  \;\n \n  \ ;\n \n Outline the impact on the industry by e xplaining the broader industry consequences of und er-declaration\, including the effect on underwrit ing accuracy and pricing models\, particularly in countries with higher hospital cost trends\, the i ncreased strain on FCDO consular and overseas supp ort resources\n \n \n  \;\n \n  \;\n \n  \;\n \n  \;\n \n  \;\n \n Explain what we can do to impro ve outcomes by describing practical actions availa ble to them to reduce under-declaration\, includin g delivering clear and compliant customer educatio n throughout calls\, identifying appropriate signp osting moments within customer journeys\, and cont ributing to a culture of informed\, confident cust omer conversations that improve declaration accura cy\n \n \n \n Presenter - Sarah Collinso n\n \n With over 20 years of experience in busi ness development\, Sarah is a consummate professio nal with expertise in sales\, marketing\, and comm ercial partnerships. Sarah has held key roles at p restigious companies such as The Telegraph and His cox. A creative strategist\, Sarah excels at ident ifying new commercial opportunities and transformi ng them into tangible successes\, leveraging her e xtensive cross-sector knowledge. Sarah joined AllC lear in 2018 and has built a highly successful Par tnership business across AllClear and InsureandGo brands and a growing International Division.\n \n  \;\n \n \n \n \n \n \n \n Delegates participating in the accredited webin ar can claim up to 1 CPD hour towards the CII memb er CPD scheme. A formal completion certificate wil l be issued for members attending and returning a feedback form. \; \;\n \n DISCLAIMER:\n \n Our webinars are designed to give informati on and guidance and we aim to make them as accurat e as we can at the time of presentation and record ing. However\, they may sometimes represent indivi dual views and BIBA cannot guarantee\, nor do they accept any responsibility or liability for\, the accuracy or completeness of the content or for any loss which may arise from reliance on information contained within these presentations and recordin gs.\n \n \n \n \n \n  \;\n \n CATEGORIES:Webinar CALSCALE:GREGORIAN DTSTAMP;VALUE=DATE-TIME:20260617T110000 DTSTART;VALUE=DATE-TIME:20260617T110000 DTEND;VALUE=DATE-TIME:20260617T121500 LOCATION:Webinar\n Delegate's internal equipment\n Login de tails to be sent 1 week prior to event.\n If login details not received 24 hours prior to event cont act Natasha at wrightn@biba.org.uk\n United Kingdo m\n URL:https://insurance.biba.org.uk/civicrm/event/info?reset=1&id=2640 END:VEVENT END:VCALENDAR