BIBA Schemes & Facilities webinar - Communicating adequate insurance cover effectively presented by QuestGates

We talk to people all the time, but do we communicate affectively, particularly when providing advice on and setting adequate levels of insurance cover?

This sessions looks at the importance of the conversation cycle,  including providing the right information at every stage, inviting the input of the Customer, truly listening to their requirements and acknowledging this by catering appropriately for their needs.

This interactive session will qualify for Continuing Professional Development (CPD) accreditation for BIBA members attending and returning a feedback form.

DISCLAIMER:

Our webinars are designed to give information and guidance and we aim to make them as accurate as we can at the time of presentation and recording. However, they may sometimes represent individual views and BIBA cannot guarantee, nor do they accept any responsibility or liability for, the accuracy or completeness of the content or for any loss which may arise from reliance on information contained within these presentations and recordings.