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BIBA Schemes & Facilities webinar - General liability adjusting and use of defensibility presented by Robertsons

In this session, we will discuss what general liability adjusting is and also use of defensibility in determining better outcomes for clients.

Learning objectives:

By the end of this webinar, delegates should be able to:

  • Define general liability adjusting - What is it, why use it and when
  • Communicate trends/things to look out for.
  • Describe defensibility - What is it? Where can it be applied (e.g. Care Homes)? Proactive and Reactive program.

Presenters:

James Robinson

James has worked for over 15 years in commercial law and insurance and over the years he has become passionate about investigating claims and finding the best outcome/solution for dealing with the claims submitted. With the knowledge he has gained from working with some of the largest organisations within the industry he has now moved into managing and enjoys training others, motivating people and empowering them to perform to their very best.

Ben Robertson

Throughout his career, Ben has been heavily involved in the surveillance side of the business, having spent a number of years carrying out surveillance in the field before moving on to management of the surveillance department prior to taking on his current role as Managing Director.

Delegates participating in the accredited webinar can claim up to 1 CPD hour towards the CII member CPD scheme. A formal completion certificate will be issued for members attending and returning a feedback form.  

DISCLAIMER:

Our webinars are designed to give information and guidance and we aim to make them as accurate as we can at the time of presentation and recording. However, they may sometimes represent individual views and BIBA cannot guarantee, nor do they accept any responsibility or liability for, the accuracy or completeness of the content or for any loss which may arise from reliance on information contained within these presentations and recordings.

 

When
October 8th, 2025 11:00 AM through 12:00 PM
Location
Webinar
Delegate's internal equipment
Login details to be sent 1 week prior to event.
If login details not received 24 hours prior to event contact Natasha at wrightn@biba.org.uk
London
United Kingdom