BIBA Schemes & Facilities webinar - From placement to payout: Where insurance claims can go wrong

This webinar will cover some key touchpoints from policy inception to the payout of a claim including; fair presentation of the risk, non-disclosure and misrepresentation, effective notification, claims conduct and control, and underinsurance and average

Learning objectives:

By the end of this webinar, delegates should be able to:

• Outline the key coverage risks at the inception stage and apply the principles of the Insurance Act 2015.
• Describe the key components of an effective notification.
• Identify the best practice principles when it comes to claims conduct.
• Apply an average calculation to a loss where the risk is underinsured.

Presenters - Rachel Auld and Daniel Kellard

Rachel joined Indemnity as an Associate in 2021. Prior to joining the team, she advised leading insurers on a broad range of coverage issues and worked with loss adjusters, insolvency practitioners, brokers, and policyholders to resolve claims both in and out of court. Rachel now advises policyholders on the most effective ways to resolve complex coverage disputes, with particular expertise in resolving insurance disputes under financial lines and commercial property policies.

Daniel joined Indemnity as an Associate in May 2024. He trained at a leading insurer-side practice before joining a prominent policyholder practice, giving him a comprehensive understanding of how the market approaches complex coverage cases. He applies this insight and experience to guide Indemnity’s clients towards the most efficient and commercially sensible resolutions, with a particular focus on complex PI, D&O, and property damage/business interruption disputes.

Delegates participating in the accredited webinar can claim up to 1 CPD hour towards the CII member CPD scheme. A formal completion certificate will be issued for members attending and returning a feedback form.  

DISCLAIMER:

Our webinars are designed to give information and guidance and we aim to make them as accurate as we can at the time of presentation and recording. However, they may sometimes represent individual views and BIBA cannot guarantee, nor do they accept any responsibility or liability for, the accuracy or completeness of the content or for any loss which may arise from reliance on information contained within these presentations and recordings.